Privacy policy
This Privacy Policy explains how VibreMode ("we," "us," or "our") collects, uses, and protects your Personal Information when you visit or make a purchase from vibremode.com (the "Site"). We are committed to safeguarding your privacy and ensuring your personal data is handled securely.
What Personal Information We Collect
When you interact with our Site, we collect certain information about your device, your shopping behavior, and the details necessary to process your orders. We refer to any data that can uniquely identify an individual as "Personal Information."
A. Device Information
- What we collect: Your IP address, browser type, time zone, cookie data, pages viewed, and interaction behavior.
- Why we collect it: To ensure proper site functionality and improve user experience.
- How we collect it: Automatically via cookies, log files, and tracking technologies.
- Who we share it with: Shopify (our e-commerce platform).
B. Order Information
- What we collect: Name, billing address, shipping address, payment details, email, and phone number.
- Why we collect it: To process orders, provide confirmations, deliver products, and prevent fraud.
- How we collect it: Provided directly by you during checkout.
- Who we share it with: Shopify and secure payment providers.
C. Customer Support Information
- What we collect: Any information you provide when contacting support.
- Why we collect it: To assist with inquiries, returns, or issues.
- How we collect it: Directly from you.
Protection of Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal information, please contact us at support@vibremode.com and we will promptly remove it.
Sharing Your Personal Information
We share your data with trusted third-party providers to operate our business and fulfill orders.
- Shopify: Our store is hosted on Shopify. Learn more: Shopify Privacy Policy
- Legal Requirements: We may disclose information to comply with laws or protect our rights.
Behavioral Advertising
We use your data to provide relevant advertisements and marketing.
- We use Google Analytics to analyze traffic. Learn more: Google Privacy Policy
- You can opt out here: Google Opt-Out
Opt-Out Links:
Your Privacy Rights
GDPR (EEA Residents): You have the right to access, correct, or delete your data.
CCPA (California Residents): You can request access, updates, or deletion of your data.
To exercise your rights, contact us at support@vibremode.com
Cookies
We use cookies to enhance your browsing experience and improve our website performance. You can disable cookies via your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in operations or legal requirements.
Contact Information
- Email: support@vibremode.com
- Phone: +1 262 205 4596
- Address: 366 - 375 Queen's Road Central, Sheung Wan, Hong Kong
Last updated: 2026